May’s Contractor of the Month is Jordan Chan, a Quality Control Monitoring Specialist for Swoon’s mobile payment client in San Francisco.
Jordan had his resume posted online and Kaylie reached out to him as she thought he would be a great fit for the role. He wants to give a huge thank you to both Kaylie and Krisanta as they have helped him tremendously throughout the process.
“Working with Swoon was an easy process. Kaylie and Krisanta prepared me for the interviews, gave me all the necessary tools to succeed, and helped me know what to expect every step of the way,” Jordan said.
In his role, Jordan is part of the collections team where he reviews and monitors cases and merchant communications to make sure all is in accordance with the company standards. He loves the collaborative culture of the company and has met a lot of great people and teammates so far.
Jordan said he will continue to put his best foot forward for the duration of the contract and would love the opportunity to be converted to the team full-time.
Fun Fact: Jordan majored in Graphic Design but is now working in finance. Also, he is ambidextrous!