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Cisco Telecom UCCX/CM Engineer x10

Cisco Telecom UCCX/CM Engineer x10

Location: Oakton, Virginia
Start Date: Jul 1, 2020

Job Description:

We are seeking a Cisco Telecom UCCX Engineer for a Remote 12+ month contract. This position requires you to be able to obtain a Public Trust Clearance and be a U.S. Citizen.  If you're looking to join a wonderful team and have experience with Cisco Unified Communications, please take a look at the job below and apply!

Cisco Telecom UCCX/CM Engineer

Job Details

  • Operational support of CUCM, CUC, CUE, and UCCX infrastructure and build call center queues.   
  • Provides troubleshooting, configuration and maintenance of multi-campus complex networks, including assistance to vendor technical resources.
  • Configure and maintain standard QoS templates across all network devices.
  • Provides recommendations on the process improvements related to implementation processes and leads the efforts to create improvements
  • Participate in process improvement and standardization initiatives, including documentation.
  • Coordination with voice/data service carrier.

Required Skills:

  • Experience with Cisco Voice platforms, Call Manager, Unity, VoIP gateway, SIP, ISDN PRI and dialing plans.
  • Experience with monitoring, capacity planning, performance reporting, optimization and troubleshooting of enterprise deployment.
  • Strong written and verbal communication skills and solve complex challenges.
  • Resourceful and can identify issue to resolution and keep project moving forward.
  • Experience in voice/data service carrier to identify and resolve voice related signaling.


Id: 42101

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